Troubleshooting Connectivity
If you’re unable to reach your server, follow these quick steps to identify and fix connectivity problems:
1. Check Server Status
Verify that your server is online from your client area or control panel.
2. Test Network Reachability
Use ping or traceroute to check if the server responds:
3. Review Firewall Settings
Ensure your IP isn’t blocked and required ports (SSH, RDP, HTTP, etc.) are open.
4. Restart Network Services
A simple restart of network services or the whole server may resolve temporary issues.
5. Verify Your Local Network
Check your own internet connection, VPN, or router settings to rule out local problems.
Need Help?
If the issue continues, contact our team:
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Email: [email protected]
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Telegram: https://t.me/IR0NSERV